Privacy Policy

Intelligent Assistance LTD  is committed to protecting the privacy and security of your personal information. This policy explains how we collect, use, and protect any personal data you provide to us through our website.

1. Who We Are

Intelligent Assistance registered in England and Wales under company number 16686306, 

2. What Information We Collect

We may collect and process the following data about you:

• Information you give us: This includes information you      provide by filling in forms on our website (e.g., contact forms,      newsletter sign-ups), or by corresponding with us by phone, email, or      otherwise. This might include your name, email address, phone number, and      any other information you choose to provide.
• Information we collect      automatically: When you visit our website, we may automatically collect certain      information, such as your IP address, browser type, operating system, and      details of your visit (e.g., pages viewed, time spent on pages). We use      cookies and similar technologies for this purpose.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and      provide you with information you request from us.
• To send you newsletters or      marketing communications, if you have opted in to receive them.
• To improve our website and      services.
• For internal record keeping and      administrative purposes.
• To comply with legal obligations.

4. Our Legal Basis for Processing Your Information

We will only process your personal data where we have a lawful basis for doing so, which includes:

• Consent: Where you have given us clear      consent to process your personal data for a specific purpose (e.g.,      subscribing to a newsletter).
• Contract: Where the processing is      necessary for a contract we have with you, or because you have asked us to      take specific steps before entering into a contract.
• Legitimate Interests: Where the processing is      necessary for our legitimate interests (or those of a third party),      provided your fundamental rights do not override those interests (e.g.,      improving our website, preventing fraud).
• Legal Obligation: Where the processing is      necessary to comply with the law.

5. Sharing Your Information

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users (e.g., website hosting, email marketing services), but only for those purposes and under strict confidentiality agreements.

6. International Transfers

Your data may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). Where this occurs, we will ensure that appropriate safeguards are in place to protect your data, such as using Standard Contractual Clauses approved by the European Commission.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Rights

Under data protection law, you have rights including:

• Your right of access: You have the right to ask us for      copies of your personal information.
• Your right to rectification: You have the right to ask us to      rectify personal information you think is inaccurate. You also have the      right to ask us to complete information you think is incomplete.
• Your right to erasure: You have the right to ask us to      erase your personal information in certain circumstances.
• Your right to restriction of      processing: You have the right to ask us to restrict the processing of your      personal information in certain circumstances.
• Your right to object to      processing: You have the right to object to the processing of your personal      information in certain circumstances.
• Your right to data portability: You have the right to ask that      we transfer the personal information you gave us to another organisation,      or to you, in certain circumstances.

To exercise any of these rights, please contact us using the details on our website.

9. Cookies

Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, 

10. Links to Other Websites

Our website may contain links to other websites of interest. Once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

11. Changes to This Policy

We may update this privacy policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes.